Terms of Service

1. Acceptance of Terms

By accessing and using FireWatcher (“the Service”), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

FireWatcher is an AI-powered operational intelligence platform that provides automated monitoring, incident detection, and remediation capabilities for software systems and infrastructure.

3. Beta Service

FireWatcher is currently in beta. The Service is provided on an “as is” basis and may contain bugs, errors, or other issues. We make no warranties regarding the availability, functionality, or performance of the Service during the beta period.

4. User Responsibilities

5. Data Processing

FireWatcher processes your logs, metrics, and system data to provide operational insights. All data is processed securely and discarded immediately after use. We do not store your operational data or use it for training purposes.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of FireWatcher and its licensors. The Service is protected by copyright, trademark, and other laws.

7. Limitation of Liability

In no event shall FireWatcher be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

10. Contact Information

If you have any questions about these Terms, please contact us at: legal@firewatcher.ai